Person-centred NDIS support that fits your life
Universal Ability is a registered NDIS provider in Westmead delivering psychology, positive behaviour support, support coordination and therapy assistance across Parramatta, Cumberland and Western Sydney.
Specialist NDIS Services for Participants and Families
Universal Ability provides coordinated NDIS supports for children, adolescents and adults with disability, developmental, behavioural, psychosocial and mental health support needs.
Our services are designed to help participants and families access the right support, understand their goals, build capacity and improve quality of life. We work collaboratively with participants, families, carers, support coordinators, schools, support workers and treating professionals where appropriate.
Our NDIS Services
Universal Ability provides support across four core service areas.

NDIS Psychology
Therapy and assessment for children, adolescents and adults.
Support for emotional regulation, anxiety, mood, trauma, adjustment, social skills and daily functioning — delivered at our Westmead clinic or via telehealth.
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Positive Behaviour Support
Practical behaviour support for participants, families and teams.
Functional behaviour assessment, behaviour support plans, implementation support and restrictive practice guidance — focused on safety, wellbeing and quality of life.
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Support Coordination
Helping participants understand and use their NDIS plan.
Connect with the right providers, coordinate services, prepare for plan reviews and build choice and control with a coordinator who works alongside you.
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NDIS Therapy Assistance
Hands-on support to put your therapy plan into practice.
Our therapy assistants work alongside your treating therapists to help you practise exercises, use equipment correctly and build skills into everyday routines.
Learn more →How We Work With Participants and Families
At Universal Ability, we take a practical and collaborative approach to NDIS support. We aim to understand each participant's goals, strengths, needs, communication style, culture and support network. Across psychology, Positive Behaviour Support, Support Coordination and Therapy Assistance, our team focuses on:
Who We Support
Universal Ability supports children, adolescents and adults with a range of NDIS-related needs, including:
Services are tailored to each participant's goals, plan, circumstances and support network.
NDIS Services Across Westmead, Parramatta and Western Sydney
Universal Ability is based at 12 Caroline Street, Westmead NSW 2145, a short walk from Westmead Station.
Psychology and therapy assistance sessions are generally delivered at our Westmead clinic or via telehealth where suitable. Behaviour support and Support Coordination may also involve collaboration with families, schools, support teams and other providers in the community.
View All Service AreasHow to Make a Referral
To make a referral, contact Universal Ability or complete our online referral form. Our team will review the referral and discuss whether psychology, Positive Behaviour Support, Support Coordination or Therapy Assistance is the right fit.
- 1Submit an enquiry or referral
- 2Our team reviews the participant's needs and NDIS funding
- 3We discuss the most suitable service pathway
- 4A service agreement and intake documents are completed
- 5Support begins once consent, documentation and service arrangements are confirmed
Ready to access NDIS support with Universal Ability?
Talk to our Westmead team about psychology, Positive Behaviour Support, Support Coordination or Therapy Assistance for participants across Parramatta and Western Sydney.
