Building Independence with Positive Behaviour Support
Every person deserves to live in a supportive environment where they feel understood, respected, and safe. For individuals with complex needs, Positive Behaviour Support (PBS) can be a life-changing service that promotes wellbeing and independence. At Universal Ability, our registered Behaviour Support team works with participants across Parramatta, Westmead, and Western Sydney to create tailored strategies that improve quality of life.
What is Positive Behaviour Support
Positive Behaviour Support is an evidence-based approach that focuses on understanding the reasons behind certain behaviours and addressing them with compassion. Rather than simply managing behaviour, PBS aims to enhance a participant’s overall wellbeing by teaching new skills, building positive relationships, and improving communication.
How Universal Ability Delivers Effective Behaviour Support
Our Behaviour Support Practitioners work closely with participants, families, and support workers to design individualised behaviour support plans. These plans are created in line with NDIS quality and safeguarding standards to ensure the best outcomes.
We focus on:
- Identifying triggers and underlying causes of behaviours.
- Implementing proactive strategies that reduce stress and anxiety.
- Training support workers and families to respond effectively.
- Reviewing and adjusting plans as progress is made.
Through this collaborative process, participants experience greater stability, confidence, and self-expression.
Promoting a Culture of Care and Understanding
At Universal Ability, we believe behaviour is a form of communication. Our role is to listen, observe, and understand what participants are trying to express. By building trust and respect, we can help reduce challenging behaviours and promote meaningful connections between participants and their community.
Our Behaviour Support services are delivered across Westmead, Blacktown, Merrylands, Granville, and Auburn. We take pride in providing culturally sensitive care, with practitioners who understand and respect the diverse backgrounds of families in Western Sydney.
The Benefits of Positive Behaviour Support
When implemented effectively, Positive Behaviour Support can lead to:
- Improved emotional regulation and daily functioning.
- Better relationships with family, carers, and peers.
- Increased participation in community and educational activities.
- Greater independence and quality of life.
Universal Ability’s approach combines evidence-based practice with compassion, ensuring that every participant is supported to grow in confidence and achieve long-term success.
Start Building Positive Change Today
If you or someone you care for could benefit from Positive Behaviour Support, our team at Universal Ability is ready to help. We proudly serve participants across Parramatta, Westmead, Lidcombe, and the wider Western Sydney region.
Contact Universal Ability today to discuss your Behaviour Support needs and begin your journey toward a more positive, independent future.

