Finding the right mental health support through the NDIS can feel confusing, especially when you're trying to figure out what’s covered and where to start.
At Universal Ability, we make it easier. We’re a trusted NDIS provider based in Westmead, offering psychology and therapy services to participants across Parramatta, Merrylands, Auburn, Granville, Lidcombe and Blacktown.
We believe therapy should feel real, helpful and designed around your life. Whether you’re working on anxiety, emotional regulation or building independence, our psychology services are here to support your journey, not just your paperwork.
What Does NDIS Psychology Actually Cover?
Under the NDIS, psychology is usually funded under the "Improved Daily Living" or "Capacity Building – Therapeutic Supports" category. If your plan includes this, you may be eligible to receive services from a registered psychologist to support:
- Mental health conditions (anxiety, depression, PTSD and more)
- Behavioural challenges
- Emotional regulation
- Social skill development
- Goal setting and problem-solving
- Psychological assessments and support plans
You don’t need a formal diagnosis to access therapy through your plan. You just need an identified need for emotional or behavioural support that links to your NDIS goals.
Our Approach at Universal Ability
We know that good therapy comes down to people, not paperwork. Our psychology service is built around a few key values.
1. Genuine Connection
We take the time to get to know you before diving into therapy. You’ll work with a psychologist who listens, adapts, and understands that no two clients are the same.
2. Goal-Focused Support
Therapy isn’t just about talking. It’s about progress. Whether your goal is to manage anxiety, improve relationships or just feel more in control, we help you break that down into practical, achievable steps.
3. Local and Flexible
We provide psychology sessions in-person at our Westmead location, or via telehealth for clients in Blacktown, Auburn, Granville, Merrylands, Parramatta and beyond. We also coordinate with your support coordinator if needed.
Common Reasons People Come to Us for Therapy
NDIS participants reach out for psychology support for all sorts of reasons. Some of the most common include:
- Feeling overwhelmed or anxious in daily life
- Changes in behaviour, emotional outbursts or shutdowns
- Difficulty communicating or setting boundaries
- Building coping skills for new routines or environments
- Wanting to improve independence, motivation or emotional resilience
We also support families, parents and carers who may need help understanding behaviour patterns and developing strategies that work at home.
Therapy That Works With Other Supports
Many of our clients work with a psychologist alongside other services like:
- Occupational therapy to improve structure and function in daily life
- Support workers who help implement therapeutic strategies at home or in the community
- Daily living support to provide consistent, respectful help with routines
By keeping services under one roof, we reduce gaps in communication and help you get more out of your plan.
Areas We Support
Our psychology and therapy services are available to NDIS participants in:
- Westmead
- Parramatta
- Blacktown
- Auburn
- Granville
- Merrylands
- Lidcombe
- Greater Western Sydney via telehealth
We support both self-managed and plan-managed participants. If you’re not sure how to get started, we’re happy to work with your coordinator or explain your options directly.
Why Local Psychology Support Matters
Choosing a provider close to home means:
- Easier access to appointments
- Better continuity of care
- Local therapists who understand your environment and services
- Lower travel barriers if in-person therapy is needed
We’re proud to be based in Westmead, right near Parramatta Hospital, with a growing client base in the surrounding suburbs.
How to Get Started
You don’t need to wait for a referral to speak with us. Just get in touch and we’ll help you:
- Review your NDIS plan to see if psychology support is included
- Talk through your goals and what’s been working or not working so far
- Match you with the right therapist
- Book your first session in person or online
We believe therapy should be simple to start and built around your life. You don’t need perfect words. You just need a place to begin.
Ready to Start?
If you’re looking for NDIS psychology services in Westmead, Parramatta or Western Sydney, Universal Ability is here to help.
