Understanding NDIS Support Coordination Levels for Participants in Merrylands and Granville
Many NDIS participants are unsure why they receive certain Support Coordination levels and what they mean. Understanding these levels helps you use your plan more effectively and advocate for changes when needed.
Universal Ability supports participants across Merrylands, Granville, Holroyd, Northmead, Westmead and surrounding suburbs.
Level 1 – Support Connection
This level helps participants build basic skills to understand and use their plan.
Who Is Level 1 For?
Participants who require some guidance linking with providers but do not need intensive ongoing support.
Level 2 – Support Coordination
This is the most common level of Support Coordination.
What Level 2 Includes
• Understanding your NDIS plan
• Finding and connecting with NDIS providers
• Managing service agreements
• Monitoring funds and budgets
• Problem solving
• Preparing for plan reassessment
Participants in Merrylands, Holroyd and Granville often benefit from Level 2 due to the complexity of local services and waitlists.
Level 3 – Specialist Support Coordination
This level is for participants with more complex needs that require specialist intervention.
Complex Needs May Include:
• High behavioural needs
• Multiple service breakdowns
• Significant psychosocial barriers
• Housing instability
• Complex medical conditions
Universal Ability provides Specialist Support Coordination when needed and works closely with therapists, Positive Behaviour Support practitioners and community networks.
Call to Action
If you need help understanding your NDIS Support Coordination level or want support in Merrylands, Granville or Western Sydney, Universal Ability is here to help.
Reach out today to learn more.

